Flow · Retail & E-commerce

Order confirmation

Retail & E-commerce: a quick order confirmation flow.

A complete two-way WhatsApp conversation

This flow shows the full thread a retail & e-commerce customer would see: a verified business sender, a rich card, suggested replies they can tap, and the booking or confirmation that follows. Every message is fully customizable.

How WhatsApp works for Retail & E-commerce

All flows

9:41

Nova Goods

Business · WhatsApp

Today

Hi {{first_name}} 👋 a quick one about your order confirmation.

48h only

Order confirmation

Tap below and Nova Goods will take care of your order confirmation in seconds.

Notify meShow sizes

Show sizes

Here are your saved pieces, 30% off and in your size:

30% off

Linen Overshirt · M

$98 down to $69. 4 left in Medium.

30% off

Wide-Leg Trouser · 32

$120 down to $84. In your size.

30% off

Suede Loafer · 10

$160 down to $112. Last pair.

Add the overshirt

Added ✅ Your 30% comes off at checkout, {{first_name}}.

WhatsApp message