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Flow · HVAC & Heating/Cooling

Your tech is on the way

A complete HVAC & Heating/Cooling conversation, quotes, tune-ups, alerts.

A complete two-way WhatsApp conversation

This flow shows the full thread a hvac & heating/cooling customer would see: a verified business sender, a rich card, suggested replies they can tap, and the booking or confirmation that follows. Every message is fully customizable.

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9:41
Summit Climate
Business · WhatsApp
Today
Hey {{first_name}}! Summit Climate here with something just for you.
Your booking
Your tech is on the way

Hi {{first_name}}, your technician arrives {{window}} for your AC tune-up. Tap to confirm or add a filter.

ConfirmAdd filter
Add filter
Smart add 👍 Which filter should the tech bring?
Standard
MERV 8 · $18

Catches dust and lint. Swap every 90 days.

Popular
MERV 11 · $28

Allergens and pet dander. Best for most homes.

Max
MERV 13 · $39

Fine particles and smoke. Allergy-grade.

Add the MERV 11
Done ✅ The tech will bring a MERV 11 and swap it during the tune-up, {{first_name}}.
WhatsApp message