Flow · Local & Home Services

Technician on the way

Local & Home Services: a quick technician on the way flow.

A complete two-way WhatsApp conversation

This flow shows the full thread a local & home services customer would see: a verified business sender, a rich card, suggested replies they can tap, and the booking or confirmation that follows. Every message is fully customizable.

How WhatsApp works for Local & Home Services

All flows

9:41

Summit Home Services

Business · WhatsApp

Today

Hi {{first_name}} 👋 a quick one about your technician on the way.

Your booking

Technician on the way

Tap below and Summit Home Services will take care of your technician on the way in seconds.

Confirm timeReschedule

Confirm time

Confirmed ✅ Marcus is your tech. Anything he should know before he arrives?

Your booking

Help Marcus find you

Add a gate code, parking note, or which door to use.

Gate code 4827

Got it ✅ Marcus has your gate code. You'll get a live 'on my way' alert, {{first_name}}.

WhatsApp message