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WA-Templates
Flow · Local & Home Services

🛠️ Your technician is on the way

A complete Local & Home Services conversation, quotes, scheduling, on-the-way alerts.

A complete two-way WhatsApp conversation

This flow shows the full thread a local & home services customer would see: a verified business sender, a rich card, suggested replies they can tap, and the booking or confirmation that follows. Every message is fully customizable.

All flows
9:41
Summit Home Services
Business · WhatsApp
Today
Hi {{first_name}} 👋 it's Summit Home Services. Here's a quick update for you.
Your booking
🛠️ Your technician is on the way

Hi {{first_name}}, Marcus arrives {{window}} and you'll get a live 'on my way' alert. Tap to confirm, reschedule, or add a gate code.

Confirm timeReschedule
Confirm time
Confirmed ✅ Marcus is your tech. Anything he should know before he arrives?
Your booking
Help Marcus find you

Add a gate code, parking note, or which door to use.

Gate code 4827
Got it ✅ Marcus has your gate code. You'll get a live 'on my way' alert, {{first_name}}.
WhatsApp message