Flow · Ghost & Cloud Kitchens

Your order is cooking

A complete Ghost & Cloud Kitchens conversation, multi-brand orders, tracking.

A complete two-way WhatsApp conversation

This flow shows the full thread a ghost & cloud kitchens customer would see: a verified business sender, a rich card, suggested replies they can tap, and the booking or confirmation that follows. Every message is fully customizable.

How WhatsApp works for Ghost & Cloud Kitchens

All flows

9:41

Cloud Kitchen Co

Business · WhatsApp

Today

Hi {{first_name}} 👋 it's Cloud Kitchen Co. Here's a quick update for you.

Out for delivery

Your order is cooking

{{first_name}}, your order from Smash Burger Co is on the way, arriving {{window}}. Track it live.

TrackHelp

Track

Your Smash Burger order is cooking 🍔 Live status:

On the way

Arriving 8:05 to 8:20 PM

Add a drink before it leaves the kitchen?

Add a cola

Done ✅ Cola added, order's out the door, {{first_name}}. Track it live anytime.

WhatsApp message